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Can't install Eset CyberSecurity on OSX 10.9.5 due to unspecified installation error ------------------- SOLUTION: Run ONYX utility and all the maintenance tools and reboot. I didn't investigate further why this happened, maybe Eset support staff can review, it looks like the installer wasn't able to use the Temporary directory? ------------------- Issue: Installer gives me error message right after it starts “Validation of packages or something”. I get the error message and installation stops. I tried uninstall using included uninstaller, manual cleanups etc.

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Here is what happened. I had version 6 installed but it was taking too long to scan. Downgraded to version 5 (uninstall 6 and install 5). Issue didn’t resolve by downgrade but I resolved it by excluding some directories with huge number of documents (30k+) which I don’t need to scan.

After exclusion, EC seemed to run OK, so I decided to upgrade to version 6 again. However, version 6 now seemed to take more CPU (5-25%) even when nothing scanning. So I decided to remove version 6 and reinstall version 5. However, I wasn’t able to install version 5 or version 6 and all I got is this non-descriptive error in the picture below. Permissions repair didn't solve the issue. This didn't help either. Hi polocanada, It looks like version 5 of the installer that you included wasn't able to get the service running after a while, causing the script not to complete and for the installer to fail: Mar 29 01:50:29 MACHINE_NAME_REPLACED.local installd[1305]:./postinstall: ERROR: eset service is not running!

So you didn't have any issues installing version 6 at first, then going to version 5, then going back to version 6, until you tried to go back to version 5? Did you use the built in uninstall tool for that specific version each time (version 6's uninstaller for version 6), and restart your mac every single time you uninstalled?

It is a little unusual that you didn't have any issues in previous installs until later on (Personally never had install issues with Cyber Security). However, version 6 now seemed to take more CPU (5-25%) even when nothing scanning. With the CPU, the real-time file system protection is quite active even when you think nothing is being scanned which may explain that CPU activity. If you open Cyber Security and go to Tools > Statistics, under 'Antivirus protection summary' you can view what is being scanned in the background (any files being used by processes or Applications). Looking at a fully updated Cyber Security Pro 6.0.14.0 on Yosemite 10.10.2 with a 2.3 GHz Intel Core i7, with Activity Monitor running side by side, the CPU usage does go to 2 to 3% (maybe more) when something needed to be scanned in realtime, but then back to 0.5% or less when there is no activity (this is for the esets_daemon process). CPU usage for 'ESET Cyber Security Pro.app' only goes up to 1% at most, but is usually 0.5%.