The drive should say unallocated; Note: If it does not you will need to right-click and delete the volume first. If the external hard drive is pre formatted for Mac, Disk Management will list 3 partitions and you will not be able to delete the 'Health (EFI System Partition)' because it's a protected partition.

After reading all of the forums about similar problems it seems that there is something wrong with my xbox. My xbox one will recognize that an external hard drive is connected however it only gives me the option to view contents. I have tried 'full reboots', all three usb ports, making sure the setting to keep hard drives on is checked, you name it i've done it. I've formatted the drive on a pc and made sure it had a partition. I've tried both of my external hard drives, one is a 1 tb HGST Touro as well as my WD 2tb my book. Both drives are usb 3.0. I have tried both drives on my friends xbox and they show up, can be formatted and can move to and from the drives.

Both have the newest april update. I purchased my xbox one a month after they were released and they purchased theirs a month or so ago. The only thing that installed was the media player app when i connected my external drive.

It seems as if there is something missing such as an app that reads the external drive. This is so frustrating, thought this was supposed to be plug and play, but i cant download any new games being that my hard drive is full. My xbox 360 got the red rings and now the one is doing things like this!

Any feedback would be greatly appreciated! I guess this is the price you pay for being an early adopter.

Hey guys, same problem here:/ Playing games from our Western Digital 1TB - purchased new and fresh-used on the XBO in June 2014 - fine yesterday, then today: nothing. Tried all the troubleshoots but no joy; attempted re-formatting on Win8.1 laptop but can't see a way to Format - however Properties/Troubleshoot say it's working fine/no issues detected; plugged it in to the Mac Mini [I know, long shot!] but OS X reports it unreadable and needs initialising, opens Disk Utility, which then highlights the drive in danger-red, disables all edit options, shows S.M.A.R.T. As failing and advises backup and contacting Apple for assistance.!

Anarkia: I've not tried another USB drive but I've connected the poorly WD1TB to all three XBO USB ports and each time the drive activity light blinks on connection for a few second before turning steady - I'm fairly certain it used to blink irregularly [currently it remains on constantly until powering the XBO off, when it returns to blinking]. Is this proving the ports are sound or would I be better off rooting through man-junk-drawers for a thumbdrive just to be positive.? Should also add that we've had a couple of flaky moments in the past, where the drive's been missing and had to be disconnected and reconnected to regain availability. However this seems something different as previously it's rectified itself fairly swiftly, plus I feel it's odd that we're all coming to the Support forum with the same issues - anyone had any luck reviving their drive yet or any Support folks have any suggestions.? Ntfs for mac won't mount. Managed to find the receipt, so I'm tempted to go and see if I can get a new replacement to plug in and see if the Box will format a factory-fresh drive - if I do, I'll report back here with my findings!

Let’s assume you went out and purchased a 1TB or 2TB external hard drive and connected it to your PS4. However, it just won’t recognize it, even though the hard drive is showing up on your computer.

No need to worry or try to claim warranty because your new external hard drive is fine. You just need to know format external hard drive for PS4. Simply put, your PS4 isn’t recognizing the file system of your drive, which is most probably NTFS. Now NTFS works fine with computers and is the standard file system, but for some reasons, developers decided that the PS4 won’t support this file system. Therefore, all you need to do is format your new external hard drive to the appropriate file system and you’re good to go.

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If you have been asking around about which file system to format the external drive to, chances are that you got two different answers i.e. ExFAT and FAT32. Hence, before you get to the step-by-step guide on how you can format external hard drive for PS4, you need to know about these file systems. Should You Use exFAT or FAT32? If you’re using a Windows computer to format external hard drive for PS4 or any other storage device for that matter such as a, SD card, or even an internal drive, you’ll get three options: NTFS, exFAT, and FAT32. Your PS4 doesn’t support NTFS and only supports the other two file systems i.e. FAT32 and exFAT.