Help with external hard drive Hi Debbra, Welcome to Microsoft Community. I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. Word cloud mac os x. I understand the inconvenience you faced.

I will certainly help you with this. I would suggest you to plug in hard drive then check in disk management you can see the drive or not. Follow the steps to check Drive in Disk Management. • Go to the Control Panel then click on the Administrative Tools.

• Under the Administrative Tool Click on Computer Management. • Click on Disk Management and check the External Hard Drive. Also check in BIOS whether External Hard Drive is listed or not. For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

My Passport for Mac portable external hard drive helps you protect your. Files to and from, or setup a backup routine with Apple's Time Machine software to help. Home » WD My Passport 071A USB Device Use the links on this page to download the latest version of WD My Passport 071A USB Device drivers. All drivers available for download have been scanned by antivirus program.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support. Follow the link: Disclaimer: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly.

Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.