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When mail merging email using Office 2016 for MAC emails are not sending and are being stored in the Drafts folder in Outlook. We have attempted to use the solutions for sending that have previously been posted however they do not work for us. At this time we are unable to send them from the Drafts folder as well. We have also followed all of the appropriate steps for the mail merge process and are using the same version of word, excel and outlook - 2016 for MAC. Has anyone found a resolution to this?

For example, if you chose to send max 500 emails per hour and you set the queue option to 10 emails, Easy Mail Merge will generate maximum 10 emails at a time, then it will wait for Outlook to send them, then it will generate another 10 emails and so on.